AI agents for business · Sofia, Bulgaria
Your team should do the thinking. Let AI agents do the rest.
We design, build and run AI agents that answer customers, process documents and keep work moving — securely connected to the systems you already use.
Sound familiar?
Smart people spending their days on work a machine could do.
The inbox never ends
Hours lost every week sorting, answering and forwarding the same kinds of emails.
Copy, paste, repeat
Data typed by hand from invoices, orders and forms into one system after another.
The same questions, every day
Customers and colleagues waiting for answers that already exist somewhere in your files.
Services
From first idea to agents that run every day.
We don't sell AI hype. We find the work worth automating, build it properly, and stay with you to keep it running.
01
AI readiness audit
We review your processes, data and security, then hand you a clear roadmap of where AI agents will save the most time.
02
Custom AI agents
Agents built around your business — for customer support, documents, sales follow-up and internal knowledge.
03
Workflow automation
We connect your email, CRM, accounting and Microsoft 365 so information flows without anyone retyping it.
04
Secure AI & compliance
Data protection, access control and alignment with GDPR, NIS2 and the EU AI Act — built in from day one.
05
Managed AI subscription
One monthly plan: we monitor, update and improve your agents, so they keep getting better instead of going stale.
06
Team training
Practical workshops that get your people confident with AI tools — no technical background needed.
Example agents
What an agent can take off your plate.
Every business is different, but these are the agents our clients usually start with.
Customer support agent
Answers common questions 24/7 by email or chat, checks order status, and hands tricky cases to your team.
Email · Website chat · ERP
Document & invoice agent
Reads invoices, orders and contracts, pulls out the key data and enters it where it belongs.
PDF · Accounting · Spreadsheets
Sales follow-up agent
Qualifies new leads, drafts personal follow-ups and makes sure no enquiry is forgotten.
CRM · Email · Calendar
Internal knowledge assistant
Your team asks in plain language and gets answers from your own policies, manuals and files.
SharePoint · Drive · Teams
How it works
Three steps. No big-bang projects.
1
Free AI audit
A short conversation and a look at how your team works. You get a concrete list of tasks worth automating — no obligation.
2
Build & connect
We build your first agent, connect it securely to your systems, test it with real work and check it against the applicable regulations before it goes live.
3
Run & improve
We monitor, support and fine-tune it every month — then add the next agent when you are ready.
Compliant by design
Every agent we build is checked against the EU AI Act, GDPR, NIS2 and the other rules that apply to your business, before it goes live and on an ongoing basis.
Why Agenticware
AI built by people who already run IT.
Agenticware is the AI division of Velox Ltd, a Sofia IT infrastructure company. We don't bolt AI onto your business from the outside — we understand the networks, security and systems it has to live in.
Security first
Your data stays protected, access is controlled, and nothing leaves your control without a reason.
We know your systems
Agents that work with your real infrastructure, not demos that break in production.
A partner, not a project
Ongoing support on a simple subscription — the same way we already look after IT.
Plain language
No jargon. We talk about hours saved and problems solved, in Bulgarian or English.
Insights
AI agents, explained simply.
Short, practical articles for business owners who want to understand what AI can really do for them.
14 October 2026
5 tasks an AI agent can take over in your company this month
You don't need a big AI strategy to start. These everyday tasks are quick wins for almost any business.
Read article →7 October 2026
Is AI safe for my company’s data?
It's the first question every business owner asks — and the right one. Here's what safe AI looks like in practice.
Read article →30 September 2026
What is an AI agent — and how is it different from a chatbot?
A chatbot answers. An agent gets things done. Here's the difference, and why it matters for your business.
Read article →Let's talk
Let's find the first task your AI agent should take over.
Book a free, no-obligation AI audit. We'll show you where AI can save your team time — in plain language, in one conversation.